Bring your reviews. Leave the duplicates.
Start with a CSV or spreadsheet export. ReviewRelay cleans and deduplicates your review data, so repeat uploads don’t become repeat complaints.
Customer feedback, decoded
Reviews in.
Answers out.
Your customers are telling you what to fix. ReviewRelay turns scattered reviews into evidence-backed themes and one clear next step each month.
CSV-first. No direct Google connection required.
The monthly relay
Feedback → themes → action
Our promise.
Evidence before conclusions.
Computed numbers, not AI guessesSource reviews behind every themeYour exports. No scraping.
From noise to next steps
Not another chart.
A clearer decision.
Built for busy owners of restaurants, clinics, gyms, and other local businesses. Four focused tools connect what customers say to what you do next.
Illustrative brief · not customer data
Theme: wait times
“Friendly staff. A slow start.”
If feedback points to delays at check-in, start by reviewing the arrival process—not rewriting the whole customer experience.
A theme. Its evidence. One action.
See the signal across locations.
Track average rating over time, review volume, response rate, and ratings by location. Numbers are computed from your data—not invented by AI.
Find the issue behind the stars.
Group feedback into themes like wait times, staff friendliness, pricing, and cleanliness. Explore sentiment for each topic, then open the reviews behind it.
Know what to fix first.
Get a monthly plain-English brief: three things going well, three problems to watch, and one recommended action. Less dashboard digging. More direction.
Plans & pricing
Make feedback worth your time.
Choose the plan that fits your business. Review the current pricing and included limits below.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
Start with CSV imports. Direct platform connections are not required to use ReviewRelay.
Close the feedback loop
Stop reading in circles.
Start fixing what matters.
Bring your review export. Turn customer feedback into your next clear decision.